About

Melissa Warren and her husband Stephen Warren own the company and live in Murfreesboro. The couple has two sons: Matthew, a student at Motlow State Community College and Watkins College of Art, and Eric, a junior at Riverdale High School.

They began thinking about owning a home care business after they had a personal need 15 years ago when Melissa’s father became ill.

“My sisters, mother and I worked hard to keep Daddy at home after he got sick because he wanted to be at home,” Warren remembers. “My mother had most of the load because the rest of us were working and families of our own. We helped as much as we could but we were all worried about Daddy being sick and Mother getting sick because she was doing way too much.”

To make the situation even more challenging, Warren’s parents lived about an hour outside of Rutherford County.

“My eyes were opened wide about the need for some type of quality assistance that families can count on during difficult times like those,” Warren says. “That situation was just like what I see with many of my clients today. And we know that as a large portion of the population ages, this will become an ever-growing problem. As researchers find treatments that keep people alive longer, those treatments do not always keep the legs, mind and eyes at the same level of health.”

The Warrens purchased Family Staffing Solutions of Rutherford County in 2006 and work very hard every day to provide the type of service their own family wanted and needed.

Our Friendly Staff

Office assistant Mary Arnold visits clients regularly to assure top quality service. FSS goes the extra distance in interviewing, checking references and conducting multiple background checks to ensure the finest quality individuals are working as caregivers. In addition, staff members perform unannounced visits and talk frequently with clients and family members by telephone.

Bookkeeper Nadine Harris manages billing services for the company. In addition to private pay and long term insurance, financial assistance is available through programs like the Veterans Administration (through the client’s case manager) and the Tennessee Waiver Program (1-866-836-6678)

Scheduler Maria Ramirez works with caregivers and clients to ensure a good match. The company answers requests to sit with loved ones at the hospital; help individuals in rehab or assisted living; visit a loved one when family members are on vacation; and assist disabled individuals and older adults with day-to-day living.

Human Resources manager Susan Parrish recruits and hires good caregivers to work with the company’s many clients. “Bottom-line, we all live here, work here and raise our families right here in Rutherford County,” says company president Warren. “We want our clients and their families to know they have the best service in Rutherford County. We aren’t out to be the biggest. We want to be known as the best.”